- Medical Terminology takes place on 23 February, from 9:30pm-1:30pm. More information about the course content is available here.
- Summarising takes place on 10 March, from 9:30am-noon. More information about the course content is available here.
- Dealing with aggressive patients takes place on 20 April, from 9:30am-12:30pm. More information about the course content is available here.
- Introduction to Primary Care takes place on 7 April, from 9:30am-1pm. More information about the course content is available here.
- Handling Complaints takes place on 5 May, from 9:30pm-12:30pm. More information about the course content is available here.
- Chaperone takes place on 19 May from 9:30pm-noon. More information about the course content is available here.
- Telephone Techniques takes place on 16 June, from 9:30pm-12:30pm. More information about the course content is available here.
- Responding to Complaints – NHS Standards takes place on 30 June, from 9:30pm-1pm. More information about the course content is available here.
- Introduction to Leadership takes place on 14 July, from 9:30pm-1pm. More information about the course content is available here.
- Medical Terminology takes place on 6 October, from 9:30pm-1:30pm. More information about the course content is available here
- Dealing with aggressive patients takes place on 20 October, from 9:30am-12:30pm. More information about the course content is available here.
- Summarising takes place on 3 November, from 9:30am-noon. More information about the course content is available here
- Telephone Techniques takes place on 17 November, from 9:30pm-12:30pm. More information about the course content is available here.
- Introduction to Primary Care takes place on 1 December, from 9:30am-1pm. More information about the course content is available here.