Sharing Best Practice Cornwall - GP Conference – Kernow Health | Keeping General Practice at the heart of patient care - Kernow Health | Keeping General Practice at the heart of patient care

Join GP colleagues and practice leaders from across Cornwall and Devon for a practical, Cornwall-focused day shaped by the priorities identified by our shareholder practices.

The Cornwall Sharing Best Practice Event will bring together people working across general practice to share what is working, explore common pressures, discus national direction and learn from approaches that can be adapted locally.

The event will focus on real examples, practical discussion, and useful connections rather than broad system updates or theory.

Register now.

Why attend?

General practice is under significant pressure, but practices across Cornwall are also developing new approaches, solving problems and finding better ways to work.

This event is an opportunity to step away from the day-to-day pressures and hear directly from colleagues about:

what they have introduced;

what has worked;

what they have learned;

what they would do differently;

what other practices could adopt or adapt.

Delegates will be able to explore practical responses to some of the biggest issues facing general practice, contribute to discussion and help shape the support and collaboration needed across Cornwall.

You will also have time to meet colleagues, visit focused information stands and speak directly to people who may be able to support your practice.

Who is the event for?

The event is primarily for representatives from Kernow Health shareholder practices, including:

GP partners;

shareholder representatives;

practice leaders;

other senior colleagues nominated by their practice.

Each shareholder practice is initially invited to register up to three representatives.

Additional places may be requested.

Selected Kernow Health, LMC, and partner representatives will also attend where they are contributing directly to the programme, a practical workshop, a case study, or a relevant support offer.

Shaped by Cornwall’s general practice community

The developing programme has been informed by the priorities identified by shareholder practices.

The highest-scoring areas have been given visible space across the main programme, practical showcases and workshops.

What the day will include:

We are delighted that Roy Lilley, creator of the NHS Managers Network newsletter and a well-known commentator on health and care, will compere the event.

The developing programme is expected to include:

an opening keynote focused on the future of general practice in Cornwall;

a shareholder-led overview of the priorities shaping the event;

practical showcases from Cornwall practices and services;

sessions on AI, digital transformation and shared systems;

discussion on access, urgent care and neurodevelopmental pressures;

practical learning on practice sustainability and resilience;

two rounds of parallel workshops;

a spotlight on complex needs, proactive care and high intensity users;

LMC input and joint reflections;

focused exhibition and support stands;

networking with colleagues from across Cornwall.

The full programme and speaker details will be added as they are confirmed.

Share your best practice

We want the programme to reflect what is happening in practices across Cornwall.

Your example could be:

a new service or pathway;

a digital improvement;

a better way of managing demand;

a workforce or resilience initiative;

a successful partnership;

an approach to complex care;

an improvement in patient experience;

a change that has saved time or reduced pressure;

something that did not work initially but produced useful learning.

Your idea does not need to be fully developed, and you do not need to prepare a presentation at this stage.

Tell us briefly what you have done, what difference it has made and what other practices might learn from it. A member of the event team will then contact you to discuss the most appropriate way to include it.

Share your best practice here.

Kernow Health AGM

The Kernow Health AGM will take place immediately after the main conference programme. Further information about the AGM will be shared with eligible attendees separately.

Register

Places are limited, and we would like every shareholder practice to be represented.

Please register your practice representatives using the link below or scan the QR code.

Register here for the event.

For registration queries, please contact:

Lorna Curnow
lorna.curnow@nhs.net

Venue

Tregenna Castle Hotel
Treloyan Avenue
St Ives
Cornwall
TR26 2DE

Further practical information, including parking, accommodation and arrival arrangements, will be shared with registered delegates.

Further updates

This page will be updated as speakers, sessions and workshop details are confirmed.

Event Themes:

Digital transformation, AI and shared systems

Explore how digital tools can reduce workload, improve access, support resilience and enable safer shared working.

Potential areas include:

AI in general practice;

telephony;

shared booking systems;

automation;

data and information governance;

clinical safety;

digital infrastructure;

practical adoption of new technology.

The focus will be on what practices can use now, the benefits, the safeguards needed and the risks that must be managed.

Estates, premises and future infrastructure

Premises and infrastructure have a direct impact on access, workforce, training capacity, service development, resilience and long-term sustainability.

This theme will explore:

premises capacity;

future infrastructure;

estates planning;

training space;

digital infrastructure;

new service models;

access implications;

practical barriers and opportunities.

Access, urgent care and neurodevelopmental pressure

This theme will address some of the most immediate operational pressures facing practices.

Discussion may include:

urgent and same-day care;

demand management;

ADHD and autism;

neurodevelopmental waiting lists;

shared-care and prescribing pressures;

patient communication;

risk management;

primary care hubs;

links with NHS 111 and Integrated Urgent Care;

Special Allocations Service;

business continuity.

The emphasis will be on practical support, clearer pathways and approaches that can be adapted locally.

Practice sustainability, resilience and shared support

Explore the practical operating models and support that can help practices remain sustainable.

Areas may include:

business resilience;

back-office support;

shared services;

workforce planning;

training;

GP recruitment;

leadership;

business continuity;

support available through Kernow Health.

This event will complement, rather than duplicate, the Practice Managers Conference taking place the previous day.

Prevention, proactive care and complex needs

This theme will highlight practical approaches to person-centred care, earlier intervention and reducing avoidable future demand.

Content may include:

Women’s Health Hubs;

menopause and HRT choice;

patient empowerment;

diabetes;

personalised care;

health coaching;

high intensity users;

collaborative case management;

dementia;

frailty;

older people’s care;

health inequalities.

The programme will use local examples and patient or practice stories wherever possible.

Neighbourhood working, integrated care and interface working

This theme will focus on how collaboration can make a practical difference to general practice.

It may include:

neighbourhood working;

PCN and practice collaboration;

LMC involvement;

outpatient transformation;

primary and secondary care interfaces;

voluntary and community sector support;

useful local pathways;

selected partner contributions.

The focus will be on what helps practices, what gets in the way and what partners can do differently.