Introduction to Practice Management and Performance Management (Virtual Learning) – 23rd January 2025

Delivered virtually by the PMA, this web workshop is for people who are Practice or Admin Managers in Primary Care who want to improve their operational delivery. During the workshop, delegates will learn at how to identify barriers in their job, improve the current practices, processes and tasks, understand how to monitor and log performance and how to overcome challenges.

By the end of the workshop delegates will be able to:

  • Understand their role in the practice and be armed with the knowledge and tools to improve operational delivery
  • Identify and review the daily and weekly operational tasks, and how to enhance them to work better for the practice
  • Monitor and improve performance
  • Manage the Manager

The web workshop will be delivered via 2 x 2-hour sessions as follows:

  • Session 1: 9.00am – 11.00am
  • Session 2: 11.30am – 1.30pm

Guidance notes will be provided to support this workshop and certificates of attendance are awarded after the workshop.

The event will be recorded so that delegates can refer back to the content afterwards.

Course Cost

This course is provided free of charge to staff employed within primary care in Cornwall, with funding sourced alternatively to the Education Programme subscription.

This course is for staff working within the Cornwall healthcare economy. If you work outside Cornwall and are interested in this course, please email


If you need to cancel a booked place on a course, please do so giving sufficient notice for the place to be reallocated. As per our terms and conditions, we reserve the right to charge for places cancelled less than 5 working days prior to the course start (unless otherwise stated), or failure to take up the place on the day of the course. This applies to both members and non-members of the Primary Care Education Programme.


Ticket Price Quantity
Introduction to Practice Management and Performance Management (Virtual Learning) - 23rd January 2025 £0.00 Sold out
Please click here to view our Terms & Conditions.