Delivering a Change or Improvement Project in your Practice/PCN/INT (Face to Face Learning) – 18th March 2026


This course will be delivered by Crisp Professional Development, face to face, at the County Arms, Truro.

Refreshments will be provided throughout the day.  Lunch will not be provided.

This session is aimed at those people responsible for and/or involved with making change happen in their Practices/PCN/INT or system.  It is aimed at Clinical Directors, GP Partners, Strategic Managers, Practice Manager, INT Leads or other Change/Technology Leads.

This is a practical one-day interactive workshop, exploring the various challenges around implementing and delivering changes or improvements.  It will help you to understand more about the impact of change, the importance of creating the right environment for change and identifying next steps with your project to move forward.  To get the best out of this workshop, please have a real ‘live’ current change project to work on during the day.

Outline of the day:

  • What do we mean by ‘Change’ and what is the impact of all this change and uncertainty?
  • Exploring the challenges with the change and your role in it.
  • Exploring different Change Models.
  • Identifying ‘Wicked (complex) Problems’ and ‘Clumsy (or imperfect) Solutions’.
  • Examining drivers and barriers to implementing the changes.
  • Creating and fostering Psychological Safety in a changing and uncertain environment.
  • The nature of Continuous Change.
  • Importance of Communication during Change.

 

Cost of Course

This course is provided free of charge to members of the Primary Care Education Programme. For non-members, a charge of £155 applies.

This course is for staff working within the Cornwall healthcare economy. If you work outside Cornwall and are interested in this course, please email kernowhealthcic.workforce@nhs.net

 

If you need to cancel a booked place on a course, please do so giving sufficient notice for the place to be reallocated. As per our terms and conditions, we reserve the right to charge for places cancelled less than 5 working days prior to the course start (unless otherwise stated), or failure to take up the place on the day of the course. This applies to both members and non-members of the Primary Care Education Programme.

Booking

Ticket Price Quantity
Delivering a Change or Improvement Project in your Practice/PCN/INT (Face to Face Learning) - 18th March 2026 £155.00 Sold out
Please click here to view our Terms & Conditions.