Job opportunities

Key Duties and Responsibilities:

Clinical Care

• Act as an expert practitioner, demonstrating clinical competence and a sound knowledge base.
• Utilise the medical model of history taking to identify diagnoses and differential diagnoses for patients presenting with unspecified presentations.
• Undertake systems based physical assessment of patients in order to diagnose and manage conditions autonomously.
• Undertake appropriate assessment, diagnosis, treatment or referral of patients booked into the minor illness clinic initiating any treatment as required and ensuring robust safety netting conversations are undertaken with each patient (or the patients carer).
• Undertake the role of non-medical prescriber, or utilise Patient Group Directions within scope of competency and in line with local and national policy guidance.
• Make direct referrals to primary, secondary and social services within locally agreed pathways, guidance and protocols.
• Ensure that patients receive high quality clinical care, delivered in a timely manner.
• Ensure complete and accurate documentation of each and every patient contact.
• Work as an independent practitioner, in order to ensure patients needs are met.
• Ensure that professional standards are maintained and within the guidance of the Department of Health and professional accountable bodies.

Professional

• Adhere to own professional body requirements and always work within the scope of professional practice.
• Ensure that professional practice adheres to organisational policies, procedures and guidelines.
• Maintain a professional manner and act as a role model for others.
• Maintain confidentiality with regard to information pertaining to patients and staff.
• Ensure that the service interfaces with other partner organisations where necessary in a professional and productive manner.

Communication

• Communicate effectively with patients and families regarding complex information about their care.
• Taking a Health Coaching approach provide advice and information to patients, carers and their families where appropriate.
• Communicate effectively and work collaboratively with medical, nursing and allied health professionals, to ensure delivery of a co-ordinated service.
• Ensure accurate documentation and record keeping, in line with local policies and own professional body guidelines.
• Promote and demonstrate effective communication networks within the organisation, with partner organisations and other service providers.

Clinical Governance and Freedom to act

• Work autonomously making complex clinical decisions with limited supervision within local and national policies, being responsible for how these policies are interpreted.
• Adhere to Primary Care Hub, operating procedures and guidelines.

Service Improvement

• Contribute to quality improvement within the service through the identification and initiation of changes, which lead to better evidence-based practice and improved standards of care.
• Participate in clinical audit, identifying areas of best practice and areas for improvement.
• Contribute to the setting and monitoring of standards of care.
• Help develop the services available to the urgent care population to reflect identified needs.
• When in a senior position act as a mentor /supervisor of staff as appropriate.

Educational/Personal Development

• Contribute to the development and maintenance of an excellent learning environment.
• Adhere to professional registration requirements.
• Participate in defining your own developmental plan to maintain and develop own clinical skills and ensure own professional development.
• Ensure completion of all statutory and mandatory training.

General

• Demonstrate commitment to flexible working patterns, to meet the needs of the service and staff
• Actively contribute to the Organisations values and behaviours ensuring that relevant processes are open and transparent and encourage the confidence of staff, patients, partner organisations, the public and other agencies.
• Promote a positive organisational image.
• Promote own personal and others health, safety, and security, taking the appropriate action to report risk in accordance with policy.
• Ensure that equipment and resources are managed effectively to reduce waste and promote cost efficiency.
• Ensure the safe keeping and maintenance of equipment in accordance with policy, reporting defect or loss.
• Maintain personal development to meet the changing demands of the job, participate in an annual appraisal and appropriate training activities.
• Ensure compliance with all Kernow Health CIC statutory and mandatory training requirements, policies and protocols.

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